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When your staff attends this one day class, every member of your business benefits!
Store owners and managers:
| Fewer costly mistakes
Fewer dissappointed customers
Greater profit opportunities
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Sales professionals:
| Greater self-confidence
Greater close rates
Greater accuracy resulting in fewer lost commissions and increased customer referrals
Better relationships with the installation department |
Installers:
| Fewer misunderstandings and delays with the customer
Fewer call backs and return trips
Better relationships with the sales department |
And best of all, the real winners will be your customers.
Better training means that their purchases will be performed with a greater degree of professionalism and with fewer disappointments.
This training will be conducted by Tom Jennings. Tom is a lifelong member of the flooring business. Since selling his family’s retail business in 2006, he has served the industry as an educator and speaker. He is a past-board chairman of the WFCA and is currently the board chairman of WFCA Services, Inc. and WFCA Vice President of Professional Development. |
